🔒 Privacy Policy

This Privacy Policy explains how Inner Circle Production (“ICP,” “Company,” “we,” “our,” or “us”) collects, uses, stores, and shares information when you visit our websites, submit a form, subscribe to services, or communicate with us by phone, email, SMS, or other channels.

1. Information We Collect

• Contact Information: Name, email address, phone number, company name, and mailing/billing address.
• Account/Service Information: Details you provide about your business, requests, project requirements, and preferences.
• Payment & Billing Information: Billing name/address and payment status. (Payment processing is handled by third-party processors; we do not store full card numbers.)
• Communications: Messages and content you send us (including email, chat, SMS/MMS, and call-related metadata where enabled).
• Technical & Usage Data: IP address, browser type, device identifiers, pages viewed, timestamps, referring URLs, and general usage analytics.
• Cookies & Similar Technologies: Data collected via cookies/pixels for site functionality, security, and analytics.

2. How We Use Your Information

• To provide and manage services, onboarding, support, and client communications.
• To send administrative messages (service updates, billing notices, and important account notifications).
• To process payments, invoices, and subscription management through third-party processors.
• To maintain security, prevent fraud, troubleshoot issues, and enforce our Terms.
• To improve our websites, services, and user experience (including analytics and performance monitoring).
• To send marketing communications where permitted by law and/or with your consent (you may opt out anytime).

3. SMS/MMS Messaging & A2P Compliance

If you provide a phone number, you consent to receive messages from ICP, including service-related updates, reminders, and (when applicable) marketing messages. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP.

For messaging services, ICP may use third-party communications providers (for example, SMS/MMS carriers and messaging platforms). Some accounts may require registration fees and compliance steps (e.g., A2P/10DLC registration) and may incur usage-based charges such as messaging credits and phone number fees.

4. How We Share Information

We do not sell your personal information. We may share information in the following situations:

• Service Providers: With trusted vendors that help us operate (e.g., CRM, hosting, analytics, email/SMS providers, payment processors).
• Legal & Safety: If required by law, court order, subpoena, or to protect rights, safety, and security of ICP and others.
• Business Transfers: If ICP is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction.
• With Your Direction: When you request integrations or authorize us to connect tools/platforms on your behalf.

5. Third-Party Platforms & Links

Our services may integrate with or link to third-party platforms (for example: payment processors, CRM tools, hosting providers, analytics services, and marketplace applications). Their privacy practices are governed by their own policies, not ours.

6. Cookies & Analytics

We may use cookies and similar technologies to operate our sites, remember preferences, measure performance, and improve marketing effectiveness. You can control cookies through your browser settings; disabling cookies may affect site functionality.

7. Data Retention

We retain personal information only as long as reasonably necessary to provide services, meet legal/accounting requirements, resolve disputes, and enforce agreements. Retention periods may vary by data type and service context.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights & Choices

• Access/Update: You may request access to or correction of your information.
• Opt-Out: You can opt out of marketing emails using unsubscribe links, and opt out of SMS by replying STOP.
• Deletion: You may request deletion of certain personal data, subject to legal and contractual requirements.

10. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us and we will take appropriate steps.

11. International Visitors

If you access our services from outside the United States, you understand that your information may be processed and stored in the U.S. where data protection laws may differ from your jurisdiction.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page and the effective date will be revised. Continued use of our services after changes means you accept the updated policy.

13. Contact